Contact Us

There are four ways to contact us:

Contact Method 1 - Email (Recommended)

Click on our email address below, or log in to your email account and send an email to:

Our email address

Spam filters often block legitimate emails, causing delay and frustration.  When you send an email from your email account, your spam filter will allow our responses through.

By sending us a message from your email account, you also make sure that we have your correct email address.

Contact Method 2 - Web Form

Please use Method 1 above if:
  • your email system uses a spam filter, or you are not sure
  • you have not received a response to your last message
Your email address:
NOTE: Please check it carefully, or we cannot respond!
Your name:
Message subject:
Your message:

Contact Method 3 - Postal Mail

Write to us:
PO Box 370
Hawaii, 96764

Contact Method 4 - Telephone

Call us: 1 (877) DX-ME-COM
1 (877) 396-3266
Please Note:
We prefer to handle support by email.  Try using Contact Method 1 above, first.

Are you waiting for a response from us?

We try to respond as soon as possible, but please allow up to 24 hours.

If you have not received a response from us...
  • your spam filter may have rejected it (check your 'spam' or 'junk mail' folder)
  • use Contact Method 1 to resend your message.

Do you have a medical question?

Our online diagnostic system and ask-a-doctor service both allow you to ask direct questions to a doctor.  Read more in our FAQ.