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Although we maintain the highest standards of accuracy and thoroughness, no one (including The Analyst™) is yet 100% accurate at uncovering all health issues. If you have a complaint about your report, we want to hear about it - that is how we remain at the forefront of our business.
OUR GUARANTEE:
Should The Analyst™ fail to provide satisfactory results, we will refund the full price of your report. |
We can not put it more simply than that!
We do ask that you state, as clearly as possible, in which way(s) you have found your report to be deficient or otherwise unsatisfactory.
Complaints Procedure
If you receive an inaccurate report because you made a mistake in the information that you gave us, simply tell us the correct information and we will send you a new report with the change(s) incorporated, free of charge.
If, on the other hand, it is we who have made a mistake, please contact us with the following information:
- Your full name or reference number
- A statement detailing what is wrong and why you believe it to be so.
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